Transforming Healthcare IT
Core Services
Built on a foundation of robust and diverse healthcare talent and a “clients as partners” business philosophy, HSi was created to provide value and support in today’s ever-changing healthcare market. Not wanting to be everything to everybody, we remain focused on providing value-driven results in the following core services:
C-Suite Advisory Services
It’s natural that with any decision a healthcare organization makes, especially when implementing a new EHR, the C-Suite and board members will have questions. We are able to step in and provide high-level, objective expertise to answer questions and provide guidance and advice throughout the entire project.
- Vendor Selection Process Management
- Risk Assessments of systems, staff, processes, vendor compliance, legal patient charts
- Contract Review and Negotiation Assistance
- Outsourcing vs. In-House Facilitation
- Help Desk Support and Structure Evaluation
EHR Implementation
From beginning to end, our consultants are with you through it all when implementing a new EHR system. Our experience, expertise, and objectivity ensures we exceed expectations in everything we do. Operating as your organization’s partner and not on behalf of the vendor, HSi helps healthcare organizations to attain their desired business, operational, and clinical outcomes.
- System & Process Optimization
- Current Workflow Review vs Future Workflow Planning
- Change Management
- Meaningful Use Strategy & Execution
- Implementation Build & Support
- Value Management Services
Project and Change Management
With more than two decades of experience working with EHR systems, HSi has a seasoned team of consultants who focus exclusively on EHR hospital and clinic implementations. HSi’s certified consultants work closely with our clients to provide guidance and best practices and collaborate on necessary plans to implement and optimize an EHR system—ultimately driving improvements in patient care and operational efficiencies.
- EHR/Application Implementation
- System & Process Workflow Redesign
- Meaningful Use Strategy & Execution
- Value Management Services
- Customized Annual Support
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Clinical Informatics & Optimization
The effects of the economy on healthcare organizations and the concern about future financial challenges has forced healthcare facilities to do more with less. Technology systems are an essential element required to transform data into business intelligence to drive process improvement. HSi is dedicated to delivering high quality consulting and support services enabling healthcare organizations to manage change and achieve their clinical informatics goals.
- Assessment & Prioritization
- Current Workflow Review vs Future Workflow Planning
- Change Management
- EHR Build & Testing
- Project Management
- Strategic Services
Healthcare Information & Analytics
To be successful and maximize the investment when implementing a new EHR, it is critical to be able to leverage the wealth of data and utilize it to achieve strategic business goals. By combining extensive expertise with a unique service-based model, HSi’s Healthcare Information & Analytics Services provides experienced consultants with the flexibility to meet project demands as they ebb and flow.
- Requirements Gathering
- Dashboard Development and Deployment
- Report Development and Testing
- Extract Design and Development
- Staffing Assessments
- Reporting Operations and Strategy
Legacy Support
Implementing a new EHR system is a large, organizational endeavor impacting everyone within an organization. With a steep learning curve coupled with even tighter timelines, organizations are frequently faced with juggling the old system while attempting to become experts on the new system at the same time. Through our robust Legacy Support program, we maintain all aspects of the old system while providing a seamless transition to the new system. Our combination of on-site and off-site experts provide world-class customer service from the executive team to the end-user.
- 24/7 On-Call Support
- Server Maintenance Support
- Coordination and Support of Upgrades
- Report Development/ Technical Support
- Monthly Executive Updates
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