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FAQs

General

What types of organizations does HSi support?

HSi partners primarily with healthcare organizations, including hospitals, health systems, and provider groups, to support clinical, operational, financial, and technology initiatives across the enterprise.

How does HSi engage with clients?

HSi offers both retainer-based and project-based engagements, depending on the scope and duration of services needed. This allows organizations to scale support for short-term initiatives or long-term transformation efforts.

Can HSi provide interim leadership?

Yes. HSi provides interim executive and leadership roles, including Interim CIO and senior project leadership, to help organizations maintain momentum during transitions or major initiatives.

Advisory & Strategy Services

What are HSi’s Advisory Services?

HSi Advisory Services support executive leadership with strategy development, governance design, risk and readiness assessments, staffing alignment, vendor selection management, and integrated technology strategic planning.

Does HSi support governance development?

Yes. HSi provides governance assessment and setup services, including governance for IT, data, and AI, helping organizations establish clear decision-making structures and accountability.

Electronic Health Record (EHR) Services

Does HSi support Epic environments?

Yes. HSi provides comprehensive Epic services, including feasibility assessments, project leadership, build analysts, trainers, reporting, dashboards, interfaces, and instance merges.

What does HSi provide for Epic Community Connect support?

HSi offers specialized Epic Community Connect services such as program development, contracting oversight, host/hosted contract reviews, build teams, reporting support, and hosted regulatory management support.

Does HSi work with Oracle Health (Cerner)?

Yes. HSi supports Oracle Health (Cerner) environments with project managers, analysts, Community Works support, physician optimization, revenue cycle optimization, and ATE support.

Does HSi support MEDITECH systems?

Yes. HSi provides MEDITECH project management, analyst support, training, reporting, and revenue cycle optimization services.

Clinical & Regulatory Services

How does HSi support clinical operations?

HSi offers clinical informatics, physician informatics, workflow optimization, provider adoption programs, super user program development, and clinical training assessments.

Can HSi help with regulatory readiness and compliance?

Yes. HSi provides regulatory assistance, audit preparation and documentation, regulatory environment assessments, impact reviews, roadmaps, and quality support.

Data & Analytics Services

What data services does HSi provide?

HSi supports data governance assessment and setup, data warehouse architecture design, database platform conversion support, and SQL extract development to enable reliable reporting and analytics.

IT & Technical Services

How does HSi support IT departments?

HSi provides IT department services including integrated strategic planning, help desk optimization, IT skill and staffing assessments, IT asset management (ITAM) remediation, and project risk assessments.

Does HSi offer infrastructure and technical implementation services?

Yes. HSi delivers technical services such as network administration, desktop engineering, Wi-Fi and cellular surveys and implementation, cabling, physical site assessments, security camera implementation, and installation of network devices.

Project Management & Change Management

What project management services does HSi offer?

HSi provides PMO setup, project directors, project managers, and change managers to support complex healthcare initiatives.

Does HSi provide change management support?

Yes. HSi offers change management strategy development and hands-on change management services to support adoption and sustainability.

Revenue Cycle & Procurement

How does HSi support revenue cycle performance?

HSi offers revenue cycle assessments, optimization services, revenue integrity support, HIM analysts, and workflow optimization across EHR platforms.

Can HSi help with vendor selection and contracting?

Yes. HSi provides contract review and negotiation, EHR vendor selection, IT outsourcing vendor selection, and selection of clinical technologies and platforms.

Why HSi?

What sets HSi apart from other healthcare consulting firms?

HSi combines deep healthcare operational experience with hands-on execution. Clients choose HSi because the firm does not stop at strategy; HSi stays engaged through implementation, optimization, and sustained results.

Does HSi provide practical, on-the-ground support?

Yes. HSi consultants work alongside client teams, filling critical roles such as interim leaders, project directors, analysts, and change managers to ensure initiatives move forward without disruption.

How does HSi approach complex healthcare initiatives?

HSi takes an integrated approach that aligns strategy, governance, clinical operations, technology, data, and change management. This helps organizations reduce risk, improve adoption, and achieve measurable outcomes.

Is HSi flexible in how it partners with organizations?

Yes. HSi offers retainer, project-based models, and time and material contracts. HSi can scale support up or down based on organizational needs, priorities, and timing.

Getting Started

How do we begin working with HSi?

Organizations can engage HSi by identifying their strategic, operational, clinical, or technology needs. HSi then aligns the appropriate advisory, project, or technical services to support those goals.

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